I find it hard to get any work done due to so many interruptions every day
Learn to distinguish between interruptions. Some are good, some are tolerable and some are avoidable. A conscious act of judgement should govern your response. Once you are interrupted, employ some damage-control hints, such as:
- Set a time limit and stick to it. Say ‘I have 5 minutes – will that do or would you rather fix a time for later’?
- Set the stage in advance – you are very busy with a deadline in sight.
- With casual droppers-in, remain standing. If they sit down, perch on the edge of your desk.
- Meet in the other person’s office – then you can determine when to leave.
- Avoid small talk when you are busy – it doubles the interruption time.
- Get the other person to the point. Don’t be afraid to interupt the interrupter, asking them what the problem is. What is the purpose of his or her call?
- Be ruthless with time but gracious with people. Listen well. Be firm but friendly and helpful.
- Have a clock available where visitors can see it, and don’t be afraid to glance at it a few times. Explain about your next appointment, a white lie is better than a black interruption.
