Past Training

This is an archive of some of the previous training courses that Liz has been involved in.

IBPA Beauty Show, Sunday 5th April

Do you want a complaining client to become a longterm lifetime client, of, the ruination of your business or your career?

The choice is yours.

Even in the best run salons and spas, accidents happen, treatments go wrong.

Do you have your team trained and the systems in place to effectively deal with that dreaded genuine complaint?  If in doubt, join me and learn how to positively manage any complaint, keeping you and your business out of court!

Venue: IBPA Beauty Show, RDS Simmonscourt
Date: Sunday 5th April 2009 11.45 – 12.15.

  • Testimonials

    Liz, what you have given me is priceless! This workshop was very informative and fun too! I have renewed energy and marketing is now in my grasp. This workshop was brilliant, now marketing is not so scary. I had a great day – at no stage was it boring. Many thanks, Liz This workshop was very enjoyable and interesting. It was a very productive and worthwhile day. I enjoyed the day, it made me think about my marketing plans and motivated me!

    'Marketing Workshop' Testimonial

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