Mystery Client
Customised
Consultancy Service to enable you to know how it feels to be
a client in your business.
This is the perfect starting point
for any business wishing to streamline and improve quality and
delivery of service. Attention to detail is paramount, and constructive
feedback is given in every area of service, from the initial
booking call to close of sale.
For more information and to get a free consultation use this form to contact Liz McKeon or call +353 86 386 1243.
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Testimonials |
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"I wanted to implement a staff training
programme, but I didn't know where my starting point was.
Liz solved this dilemma very quickly and accurately, by
highlighting each therapist's positive and weak areas.
This allowed us to streamline training according to our
needs, leading to a significant improvement in cashflow"!
Antoinette, salon owner, London
"There is just no fooling
Liz. I would have been six months trying to figure out
what she was able to tell me after one day. It has allowed
me to be objective and look at my business from the client's
perspective, so now I can improve the quality of our service."
Michael, day spa owner, Midlands
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