Training

Liz McKeon offers a number of training courses that you can find in this section. To secure a place use the form to contact Liz McKeon or call +353 86 386 1243.

Training Programmes

‘Retail Sales Training’ and ‘Providing Excellent Customer Service’ one day programmes can be tailor-made for your business and carried out on site in your salon or spa.

Feedback from programmes

Here’s what some people have said about my ‘Retail Sales One Day Programme’:

Liz is an excellent communicator and has a great understanding of our industry.

Thank you or a great day, as always.

Alot to get through in one day! Liz has a great manner and very approachable.
It certainly brings home to me how important staff training is and gets me motivated to encourage all staff to be given regular training.

I feel I have learnt a lot and will use the information to improve my business – it was excellent, very informative.

Really enjoyed the course – it was very imformative.

I found the presentation very clear and informative, helping to motivate me to improve my retail sales. It will be a great help to the staff who find retail selling difficult.

This presentation will help me focus on my business – it wasn’t overly taxing, yet lots to think about.

Very informative, spoken in a language that everyone understands. 100% for presentation content – I now understand how all aspects of the business inter-connect in achieving customer satisfaction and increased turnover.

I really enjoyed the day and I’m coming away with so much information its great.

I found all the information covered very helpful and I am looking forward to implementing most of the procedures. Highly recommend this course to other salon owners who want to increase their retail sales.

Liz’s presentation was very informative, well illustrated with anecdotes and experiences.

Liz is very thorough, direct and to the point. I feel much more confident and will start making changes tomorrow! Great day!

Programme was excellent!

Liz, thank you for a great day. You are great at your job. The course was very clear, I discovered a lot of things we didn’t know and need to do from now on.

A very worthwhile day. I enjoyed it very much. I learned a lot about retailing.

Making the retail sale was hard for therapists, now its much easier. I wasn’t sure what to expect but found the day so helpful and really worth it.

I am delighted I took the time to come. It was so practical and enjoyable. I wish I could have brought all my staff – everyone will be booked in for the next seminar, thank you.

With this information retail sales will definitely increase. It was very easy to follow, I really enjoyed the day.



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Contact Liz

For more information and to get a free consultation use this form to contact Liz McKeon or call +353 86 386 1243.

Testimonials

Elaine Byrne, Elaine Byrne Health & Beauty Salon, Naas

"Studying CV's and the interviewing process are always time consuming, which is why I have used the services of Liz McKeon on many occasions, to recruit new staff. On each occasion Liz knew exactly what I was looking for and gave me precise reports on each candidate. It was great to be presented with the perfect candidates for the job. 2-3 years later, these employees have proved to be exactly as on the report, and continue to be assets within my business. Liz is always a pleasure to work with, always contactable, reliable and I would trust her judgement completely in the area of recruitment, allowing me to get on with other aspects of my business"

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