Are you happy with your Salon Branding?

In today’s digital landscape, breaking through the noise is increasingly difficult.  With competition across so many ...

Time for a Marketing Strategy Refresh?

How to reassess your marketing Marketing is not just the tactics you use to grow your brand, but an overall strategy ...

Female Entrepreneurship – The Landscape for Women in Business

An entrepreneur is someone who starts their own business, seeking to make a profit or a difference in the world, of b...

The importance of being CONSISTENT in Salon Business

Consistency is a great characteristic to build in your life and implement in business to help achieve even greater su...

What is Delegation and Why It Is So Important in Salon Business

The definition of delegation is “the act of empowering another to act for oneself”.  It is basically the process of d...

Best 18 Habits to have in Salon Business

So much of our behaviour comes from the habits that we engage in on a daily basis, effectively determining our potent...

The Importance of Effective Communication in your Salon

Effective verbal communication in the salon is an integral part of an efficient and successful business.  It ensures ...

The Importance of Education

When it comes to ensuring the success of your salon business, on-going education is an essential, never-ending invest...

What is Merchandising and Why is it so Important in Increasing Retail Sales?

Merchandising is a proven, effective way of increasing sales in your salon.  And, all it is requires is forethought, ...

Service Recovery – How to manage complaints

Service Recovery is what we do when things go wrong: How we rescue the situation How we handle complaints How we sat...

4 Steps to Elevating Your Client’s Experience

Q 1. As the wellness sector continues to boom, how can salons place a focus on it throughout the client experience? R...

The Benefits To Having A Highly Motivated Team

Employee Motivation is the level of commitment, energy, innovation and enthusiasm that a salon team demonstrates during the working day.  A highly motivated employee is keen, driven and takes pride in your business and their work.  They accomplish tasks quickly, take action and want to do a great job, both for themselves and for the salon.

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