Category_Blog
Let's Work Together
Do you have the right team, working together to achieve your business goals?
With the current turbulence within ...
How to Deal with Genuine Customer Complaints
Even in the best run salons and spas accidents happen, treatments go wrong. Do you have your team trained and the sy...
Manage Meetings Positively!
As the owner or salon manager, staff meetings are a crucial part of your management role.
Handled well, regular ...
Are you Converting Enquiries into Euros?
This is a time to be prudent with your salon marketing and advertising spend. If you are investing in expensive adve...
Keep Marketing - Keep Going!
Times are changing and there is much talk about the credit crunch and the economic downturn - however, everything goe...
Can you Recession Proof Your Business?
The downturn in the economy is a worrisome subject for salon managers and spa owners, with a big concern of keeping s...
Case Study: Increase Clientele
OVERVIEW: New 6 room salon in busy town. Salon management having difficulty generating new clients.
BRIEF: To get ...
Case Study: Doubling the Turnover
OVERVIEW: Upmarket urban city centre salon/day spa employing 5 beauty therapists and one receptionist.
BRIEF: To d...
Case Study: Improve your Retail
OVERVIEW:Urban salon in a busy large town, open over 5 years, employing owner and 3 beauty therapists. Busy with serv...
What Has Your Website Done for You?
Don’t throw money away on a poorly designed, ineffective website, instead make your website an integral part of your...
The Critical Role of Training
Every beauty salon needs good management. To make all aspects of the business work, it needs to be both profitable an...
How Well are you Managing?
Are you happy with your management skills, or would you like to be a more effective manager?
Manager: the person r...
