Hiring the Right Person

Hiring the right person is essential. Your business is only as good as your employees and every employee represents a...

Creating a Culture of Belonging in the Salon Workplace

What do people mean when they say they feel a sense of “belonging” at their jobs? Belonging doesn’t necessarily mean ...

Self Discipline, Positive Thinking and Salon Success

The definition of self discipline is: The ability to make yourself do the things that should be done, when you should...

Staff Meetings & Communications

Excellent communication skills are the lifeblood of a successful salon. A good style of management, combined with a p...

Sprucing Up your Retail Area

Regardless of space, a well-stocked retail area will strengthen your identity. It creates awareness of your products ...

Formulating a Business Plan

Business Plans are important tools to help business owners make critical business decisions. In this article, Liz discusses the key components of an effective business plan.

How to Break Up with a Client in a Professional Manner

As a nail or other salon business grows there are times when you realise that certain client relationships are no longer serving your business. When, how and what method to use to "break up" with a client are covered in this article.

Leading the Way

Liz McKeon discusses what it takes to be a great leader and why understanding your strengths and weaknesses is essential for success.

How to best deal with the Jan/Feb lull in salons?

It can be disconcerting when business goes quiet.  This is particularly noticeable if you have had a busy lead up to ...

Use Christmas to get a great finish

As we are now in quarter four of the year, it is time to plan forward, make the most of Christmas trade and ensure yo...

Developing Great Leadership Skills

Leadership is defined as the art of motivating a group of people to act toward achieving a common goal.  In a salon b...

Team Meetings

What makes team meetings so important for the overall operation and atmosphere of the salon? Team meetings are vita...


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