Liz McKeon's powerful words and insightful lessons have
helped thousands of business owners to create meaningful change in their lives.
"14 Days to Work ON Your Business
and Not Just in It"
As a salon owner it is mission critical for your success, peace of mind and all round quality of life to allocate time to work ON your business, not just in it. While this sounds simple, it isn't always easy to achieve, as there are so many on-going day to day activities which consume your time and energy. Meanwhile, your business goals and dreams are in danger of slipping away. And, that's where I come in! Please make joining me for about 15 minutes per day, for the next 14 days your number 1 priority: see it as your route to salon success!
For best results, I suggest a notebook and pen at the ready, so you end each episode with your 'to do' list. If possible, stick to one episode per day and do what's on your 'to do' list!
How to successfully start, run and manage a salon.Download episode 1 >>
The importance of: quality control, your competitive advantage and your unique selling point. Dealing with (genuine) client complaints.Download episode 2 >>
What is profit and why is it so important? The connection between excellent customer service and increasing profitability.Download episode 3 >>
Have a plan for your business. The cost of cancellations, no shows and how to reduce this.Download episode 4 >>
Customer service: are you selling an experience or are you just selling a service? My guide to designing your salon client service journey.Download episode 5 >>
Understanding that the only mile that matters in business is the 'extra mile'. Tips to create an improved first impression.Download episode 6 >>
Attracting and retaining the best team members for salon business success.Download episode 7 >>
How to improve your management skills and the positive aspects of teamwork.Download episode 8 >>
Keep marketing - keep going.Download episode 9 >>
'Selling' is the bedrock upon which every fortune is built! Drop worrying about coming across as 'pushy' to clients, instead shift from fear into excitement about selling.Download episode 10 >>
How improving your consultations will improve your bottom line. Understanding that retail sales are a limitless source of revenue in your business.Download episode 11 >>
Case Studies and your exit strategyDownload episode 12 >>
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